About Us

Helping you get cleaner carpets, flooring and upholstery.

It Says “About Us” But Our Story is Really “About You”

We want to help you extend the life of your carpet, save more money, and create a healthier work environment. We want to work miracles and help you get out those stains you never thought you could.

You are why we’re in business.

DPM Care was founded in 1997 to meet the growing need of property managers, facility managers and business owners who want a cleaner work environment, longer lasting carpet, and better results from maintenance expenses.

You are why we created our own patent pending technology.

Believing that a better carpet cleaning process could be developed, DPM Care’s chemical and engineering team spent two years developing the innovative DPM Care system we use today. We guarantee that it cleans better than any other system on the market and we’re ready to show you.

You are why we provide our people the most advanced training.

Brilliant technology means nothing without brilliant people. Our team of experts doesn’t just clean flooring and upholstery; we know how it’s made. All of our team members go through extensive training to learn about carpet construction, chemistry, and equipment.

We have a strong passion for helping you get your carpet cleaner.

With a proven and effective cleaning system and highly trained technicians, DPM Care is recognized as a leader in commercial carpet cleaning with locations in Knoxville, Nashville, Chattanooga, Kingsport, and Atlanta.

Whether it’s Goody’s Family Clothing in Knoxville, where we helped the client not only save their carpet but extend its life by six years, or Valley Forge Life Insurance in Nashville, where talks of replacing the carpet ended once we took over carpet care for the facility, our goal is to help you get more from your investment.

We have effectively diagnosed, saved and extended the life of hundreds of carpets, and we want to help you experience a higher degree of clean. 

Meet Our Leadership Team

Neal Peters


Part of the team that founded DPM Care, Neal has 20 years of experience in carpet and flooring manufacturing and 18 years in the floor care industry. He considers himself an entrepreneur at heart, and his favorite part of the job is the feeling he gets from satisfied customers.

Pam Butler


Pam has been with DPM Care since the beginning. A former cheerleader at the University of Tennessee, Pam loves sharing her passion for our positive work environment. In her spare time, she enjoys spending time with family and friends, traveling, yoga, and charity work.

Travis Shepard


As a Major in the United States Reserve Command, Travis led a small team on international rescue missions. Now he leads the DPM Care team on missions to make spaces cleaner, fresher and healthier. He loves that DPM Care is the best at what we do almost as much as he loves ice climbing on frozen waterfalls.

Alli Peters

Managing Partner

Originally from Brentwood, TN, Alli is responsible for strategic planning and accounting at the DPM Care Atlanta office. She is a wife, mother to their daughter Hadley (17) and son Hampton (14), and proud owner of Annie the chocolate lab and Claire, the family cat! She loves spending time outdoors as a family, being together after school or on weekends – and it is that same small, family-oriented ownership at DPM Care that she loves most about this job.

Jordan Simmons

Regional Operations Manager
Knoxville, Chattanooga & Atlanta

Jordan has worked at DPM Care for seven years, managing office and field staff, coordinating work schedules with customers, and doing post-job follow-ups. He once appeared in a commercial as a baby, and now he plays a leading role in getting commercial carpets cleaner than you ever thought possible.

Ellie Whitesell

Business Development Manager
Knoxville & Chattanooga

Ellie has been with DPM Care for 13 years and she loves that there’s always a new challenge because every building is unique and each customer has different needs. Outside of work, she enjoys watching college football and spending time with her husband, two children, two dogs, and nine chickens.

Ryan Boyer

Account Manager

A distance runner who once ran a 31-mile race, Ryan knows how to go the distance for our clients. Ryan has spent a decade at DPM Care, managing day-to-day client correspondences, staffing and scheduling jobs. He loves our family atmosphere and honest, hardworking culture.

The DPM Difference