Frequently Asked Questions

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Frequently Asked Questions

We specialize in surface care for commercial, institutional, and industrial facilities throughout Nashville, Knoxville, Chattanooga, and the Tri-Cities. Our clients include corporate offices, healthcare centers, educational institutions, manufacturing plants, and government buildings.

We specialize in cleaning a wide range of interior surfaces, including carpet, tile and grout, resilient flooring, natural stone, terrazzo, concrete, high surfaces, furniture, fabric, and wood. For exterior surfaces, our services include soft washing, pressure washing, and roof cleaning.

Yes. We use low-moisture, non-toxic, and environmentally responsible products that are safe for employees, guests, and indoor air quality. We also offer Green Seal™ certified options.

Maintenance frequency depends on surface type, use, and foot traffic. We can create a custom maintenance plan based on your facility's needs. For example:

Carpet and Textiles

  • High traffic areas: Every month to bi-monthly
  • Medium traffic areas: Every 3 to 6 months
  • Low traffic areas: Every 6 to 12 months

Tile and Grout

  • General: Every 6 to 12 months
  • Bathrooms and kitchens: Monthly to quarterly (depending on use)

Resilient Flooring (LVT, Rubber, Sheet Vinyl, Linoleum)

  • High traffic areas: Every month to bi-monthly
  • Medium traffic areas: Every 3 to 6 months
  • Low traffic areas: Every 6 to 12 months

Performance Coatings

Acrylic Coatings (Clean & Burnish):

  • High traffic areas: Every month to bi-monthly
  • Medium traffic areas: Every 3 to 6 months
  • Low traffic areas: Every 6 to 12 months

Aliphatic Urethane:

  • Every 3 to 5 years (depending on use)

Absolutely. All of our cleanings include the use of DPM’s FiberShield™ protection.  DPM’s FiberShield™ is a water soluble polymer designed to coat the carpet fiber to prevent staining and soils from attaching resulting in better vacuuming efficiency and easy stain removal.  FiberShield™ protection extends the life of carpet in high-traffic environments and helps to delay costly replacements.  We have many customers with carpet over 15 years old.

Yes. Our performance coatings are designed for specific flooring types to ensure ease of maintenance and to protect your flooring investment from costly replacement. Our urethane options eliminate the need to strip floor finishes (costly downtime) and provide a floor that is easy to clean and will last for years.  

Yes. Our Surface Renewal services are designed to bring life back to worn or aging surfaces, including terrazzo, concrete, vinyl, and wood—without the need for full replacement.

Yes, you can request a free, detailed quote. Our local teams across Middle and East Tennessee are available for fast response times and flexible scheduling.

Our High Surface Cleaning service uses professional equipment to safely warehouses, exposed ceiling beams, parking garages, vents and other overhead surfaces, removing dust, debris, and allergens that standard cleaning misses.

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Serving Nashville, Knoxville, Chattanooga, Tri-Cities and surrounding areas.