Top Facility Management Trends to Watch in 2020

What are the top facility management trends for 2020?

Overall, progressive companies are leading the charge in creating employee-centered environments. And, as a result, we’re seeing more open floor plans, recreational spaces, bring-your-dog-to-work days, and other perks that keep employees engaged and connected. 

As we move toward worker-friendly environments, what do we expect to see facilities to do in response?

5 Facility Management Trends for 2020

The new year—and the new decade—is bringing several facility management trends along with it. We’ve made a list of some of the most prominent trends to look out for in 2020. 

1. Increased use of robotics.

The well-being of tenants is a facility manager’s priority. Advances in robotics are making it easier to improve conditions. Here are a couple of examples:

  • Health: Robotics are playing a larger role in keeping workspaces clean and healthy. For example, many facility managers are employing autoscrubber vacuums to cut down on staff cleaning time and to keep cleaning on a regular schedule. Autoscrubber vacuums can be programmed to follow a certain route and are capable of cleaning larger areas. This equipment allows managers to have the convenience of a residential Roomba-type vacuum in a commercial setting.

  • Security: In another effort to save work hours while increasing tenants’ well-being, robotics help managers increase security. Robots are now able to patrol the premises, recording video for humans to later review. By allowing for added protection without dramatically increasing security spending, robotics gives tenants the advantage of having a workplace that is continually under watch—even when the budget for security is limited.

2. An increase in recreational and collaborative spaces. 

Creating a comfortable work environment can go a long way in improving employee satisfaction, increasing worker productivity and ultimately, lead to greater longevity with the company. That’s why facility managers are changing the way they look at their spaces.

As a result, companies are finding it beneficial to create more functional spaces for recreation and collaboration. This approach to workspaces has been growing slowly over the past few years. The difference now, however, is that recreational and collaborative spaces are becoming less of a fad and more of a staple.

More companies than ever are seeing that satisfied employees work harder and are more productive overall. These types of adaptable spaces give employees more flexibility in choosing where and how they work. With increased options, outside of traditional desk spaces, employees are able to set their own rhythm and learn what works best for their happiness and productivity. 

3. More Pet-Friendly Workplaces.

To further help employees balance their work and personal lives, companies are shifting to pet-friendly workspaces. For employees with pets, particularly dogs, it’s not always easy to give them the care and attention they require while also being away from home for more than eight hours a day. 

Allowing pets to come to work gives employees more flexibility and freedom to focus on their work without sacrificing the wellbeing of their furry family members.

By implementing pet-friendly accommodations, like dog play areas, facility managers add another way to keep their employees satisfied and balanced at work.

4. Bringing mobile services to tenants.

A growing trend for multi-tenant buildings is bringing in mobile services for tenants and their employees to use.A few examples of these perks include food trucks, car detailing, and salon and spa services.


Helping employees cross off personal items from their to-do list allows them to keep their focus on work. Plus, it offers a nice perks that make tenants feel good about their work space. Imagine the peace of mind that comes with walking out of work to a newly-clean car, for example. Property managers see that adding value to their tenants’ time at work can be a great way to increase affinity for working at their property.


5. Better food options at the office.

New year’s resolutions aside, employees are looking for healthier food options all year round. To promote overall wellness, facility managers are now offering healthier food options throughout the building. 

Whether offered in a company cafeteria or a food truck, quality food choices allow employees to appreciate the convenience of a healthy meal without having to pack a lunch or leave the building.

2020 is the year of the employee. When we keep our people happy, they return the favor with increased creativity, productivity, and loyalty. It only makes sense that we’re seeing a significant move toward employee well-being, and facility managers are playing a big part in that movement. 

If you’re ready to create a healthier work environment for your tenants, DPM Care is here to help. Contact us to schedule a consultation for all your upholstery and surface cleaning needs.

What are the top facility management trends you are seeing as we start 2020?